Terms & Conditions

In these terms and conditions (Terms), “we” “us” and “our” refers to The Muscle Car Parts Garage. A reference to “you”, “your” or “purchaser/s” means a user of this website who may also purchase products from this website.

Your access to and use of all information on the website as well as the purchase of our product/s is provided pursuant to the Terms. The Terms apply to all users of the website and by using the website and purchasing from us, you agree to be bound by these Terms.

Whilst the website can be viewed by the general public, all persons who purchase products from us must elect to have products sent to an Australian postal address.

Consumer Guarantees

All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Shipping/Delivery Policy

For suburban deliveries:

It is not possible for our carrier to provide set delivery times. You should be aware however, that The Muscle Car Parts Garage will not accept responsibility for any goods left without our carrier gaining a receivers signature.

Deliveries are made by one person. The delivery driver is only responsible for delivery of the goods to your house front door.

You must advise The Muscle Car Parts Garage if you are in an apartment complex, have steps to your house front door or any other restrictions that will make it difficult for the delivery driver. An extra charge may apply. An extra charge will apply if a second person is required for delivery.

For remote country deliveries: (outside of townships)

When you order, please have your contact details ready and assist us with nominating the nearest transport depot/drop off point to which the goods will be sent to. When the goods arrive, the drop point will contact you so that you can make arrangements for the goods to be picked up.

We will primarily use either Australia Post or Pack Send to ship our products, and provide online tracking numbers where available. In some instances we may use a third party courier provider to deliver your items, however we will provide tracking where possible.

Please provide a physical delivery address where someone is likely to be available to accept the delivery during business hours. Please note we cannot deliver courier delivered parcels to PO Box addresses.

Shipping costs are influenced by the size and weight of the product and your location. You can see pricing on the available shipping options by entering your post code into the freight estimate calculator.

Please note that all freight prices are to metro areas only.

Some locations may incur extra freight charges depending on your location. Should this be the case, The Muscle Car Parts Garage will contact you upon placing your order to confirm delivery address and any additional costs required.

Pricing Policy

All of our prices are in Australian dollars (AUD). Product prices are regularly updated when price changes are received from our suppliers. All transactions are processed in Australian dollars (AUD).

Payment for Orders

Payment options include direct deposit or PayPal (includes Visa/Mastercard). We only accept Australian issued credit cards. The credit card holder must be either the billing or shipping recipient. For store pick up orders (where available), payment can be made in person when picking up, and must be arranged prior to placing the order. Orders placed with pickup that have not been pre-arranged may incur additional handling fees.

International Orders

At this time The Muscle Car Parts Garage does not ship orders outside of Australia.

Order Cancellation Due To Error or Unavailability

Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar genuine mistake, we reserve the right to cancel the relevant transaction and offer the product to you again at the correct price and/or with the correct information.

Where your credit card has been charged, we will immediately refund your credit card/bank debit for the total amount debited.

Where a product is out of stock or is temporarily unavailable, we will endeavor to dispatch the product as soon as practical after we receive it from our distributors. Where a product becomes permanently unavailable, we will cancel the relevant order and where your credit card has been charged, we will immediately refund your credit card/bank debit for the total amount debited. We will attempt to contact you to let you know before this is to occur.

Shipping/Delivery Times

We aim to ship all orders, where products are in stock, within 1-2 business days. Shipping times are estimated at between 1-7 business days depending on your location within Australia and are subject to the limitations of our third party carriers.

All risk of loss or damage to the products passes to you when we dispatch the products. If for any reason we are unable to dispatch your order we will notify you within 2 business days.

Shipping/Delivery Times & Bank Transfers

If you have paid by bank transfer, please add up to 72 hours to your order to allow for processing and clearing of funds. Bank transfers will extend delivery times.

Hyperlinks

This website may contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

Contact Us

If you have any questions about this policy, please feel to contact us.

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